Shipping & Delivery by Art & SoulWorks

Thank you for shopping at Art-SoulWorks.com, where we strive to offer excellent customer service! Our entire team is dedicated to serving you.  Customer happiness starts with fulfilling orders as quickly as possible.  We ship FOB from Evergreen, Colorado 80437 and offer free standard shipping on all orders over $150 delivered in the USA. Following is additional information to consider when placing your online order. 

Free Shipping: All orders over $150 in the USA qualify for free shipping. There are no weight exclusions or restrictions to the number of items ordered.  We apologize in advance, yet due to the very high cost of international shipping, we can only offer free shipping in the USA.

FOB  Shipping:  FOB is a shipping term that means "Free on Board Shipping Point" and means that the buyer takes ownership of goods at the point of purchase from Art & SoulWorks shipping location and is responsible for paying shipping costs, and buyer bears ownership and risks of damage/loss when the goods are in transit or transport.   

Shipping Carriers:  In order to provide the best possible shipping experience Art-SoulWorks ships all items via FedEx or USPS. Both provide insurance and tracking numbers.  While we do our best to get orders delivered quickly, we cannot account for any delays on orders once in the hands of FedEx or USPS.  Should you experience an unexpected delay, please let us know, and we will work with you to resolve the issue.

Estimated Time for Order Arrival

  • Shipping Time begins: After your payment is received and your order is packed and processed. Orders are processed Monday – Friday – no weekend shipping.
  • Standard and/or Free Shipping: Packages are typically shipped using USPS and arrive within 6 -10 business days after order procession –longer during holidays.
  • Need A Quicker Option? Priority 2-3 day shipping is available at additional cost. Shipping begins after your payment is received and your order is processed.
  • Next Day Shipping: Customers requiring guaranteed next day delivery can select this option at checkout for an additional charge. These packages will typically be shipped FedEx, but please note, Saturday or Sunday delivery is not available. Be mindful that Holidays and weather often impact and delay delivery schedule and we will do our best to get your order to you as quickly as possible!
  • Canvas Shipping Process:  Each canvas is specially created for you
    • Allow 4 weeks for shipping within the USA
    • Allow 6 weeks for international shipping
    • Canvas are shipped within protective art packaging
    • Each canvas includes insurance & a tracking number
    • International Orders may be subject to destination country tariffs

 

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